Arabic group company name advanced marketing consultants The workplace Maadi-Cairo
Salary and job type:
Base salary 2300-2800 pounds job type full day extra incentives-2000 pounds
Job characteristics Overtime is calculated pensions ·
Managing large amounts of inbound and outbound calls in a timely manner ·
Following call center “scripts” when handling different topics ·
Identifying customers’ needs, clarify information, research every issue, handling and providing solutions ·
Seize opportunities to upsell products when they arise ·
Build sustainable relationships and engage customers by taking the extra mile ·
Keep records of all conversations in our call center database in a comprehensible way ·
Frequently attend educational seminars to improve knowledge and performance level ·
Meet personal/team qualitative and quantitative targets ·
Any other issues related and according to the business needs.
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